If you’ve been injured in a train accident, or injured on Metrorail property, you should be thinking about making a Metrorail Claim. Here are a few frequently asked questions about Metrorail and PRASA claims.

Metrorail claims

WHAT IS A METRORAIL CLAIM?

Metrorail is a division of the Passenger Rail Agency of South Africa (PRASA), and is responsible for the rail-based transportation of millions of daily commuters around South Africa. As a major transport provider, Metrorail does have a responsibility towards the public to ensure that certain standards of passenger safety are insured. If you are a Metrorail user who has suffered a personal injury due to Metrorail not meeting these standards, then you may be able to make a Metrorail Claim.

You can submit a Metrorail Claim if you have been personally injured, or if you are the dependent of someone who has died in a train related accident.

Over R400 million per year is paid in damages to those affected by train-related injuries and deaths in South Africa.

If you have been affected by the death of a bread-winner or have yourself suffered significant personal injury due to a fault or negligence by Metrorail, you should look into claiming for damages suffered.

WHAT KIND OF ACCIDENT CAN LEAD TO A METRORAIL CLAIM?

There are many different types of accidents that can lead to a successful Metrorail claim. You can make a claim if you have been injured by:

  • A slip or fall on Metrorail property that came as a result of dangerous conditions, for which there were no warning signs present
  • A train derailment
  • A fall from the train due to the doors not being properly closed, or being faulty
  • A collision between multiple trains, or the train and another kind of vehicle, for instance at the railway crossing
  • Being struck by a train, or other objects while on Metrorail property

HOW LONG DO I HAVE TO SUBMIT A METRORAIL CLAIM?

Generally, you should make your Metrorail Claim, or PRASA claim, within 3 years of the accident taking place.

HOW MUST I GATHER EVIDENCE TO SUPPORT MY CLAIM?

This is where it is especially important to have a highly competent and experienced Attorney in your corner. We have been at the helm of many successful Metrorail claims over the last 30 years, and know exactly what documentation and evidence you will need to make the strongest possible case.

We will assist you in gathering witness statements, photographic or video evidence, and medical reports that substantiate the extent of the injuries suffered, as well as much other necessary documentation.

We will assist you in filling out and submitting all the relevant forms that must accompany a Metrorail claim and will represent you in front of PRASA, should the matter be referred to court.

HOW MUCH CAN I CLAIM?

The amount of compensation that you can claim will vary widely based upon the extent of your injuries and the damages suffered from the train related accident in question.

Of course, the most straightforward amounts you can include in your claim are the medical expenses you incurred as a direct result of the accident, for instance, a stay in hospital, or the cost of seeing surgeons or specialists for your injuries. If you’ve lost time at work due to your injuries, you can claim for lost income, which is similarly quite easy to quantify.

However, we can help you to determine the value of less direct amounts, like pain & suffering, etc.

CONTACT US today to schedule a consultation, which is absolutely free, and we will provide you with the best possible advice in moving forward in your claim.