Metrorail is the largest transport supplier in South Africa, with millions of people commuting via train everyday.

Unfortunately, train accidents and train-related injuries are not uncommon.

If you have suffered an injury on a train operated by Metrorail, or have been injured at one of their stations due to negligence on the part of the operator or its employees, you may be able to make a compensation claim.

WHO TO CLAIM FROM: PRASA OR METRORAIL? 

The Passenger Rail Agency of South Africa (PRASA) is a state-owned enterprise, governed by the South African Department of Transport. PRASA owns Metrorail, and so, if you have been injured in a train-related accident, you would direct your claim to PRASA.

The kinds of events that you could claim damages for include injuries sustained through:

• Train Fires
• Collisions
• Derailments
• Unsafe Conditions
• Falling from the platform
• Being pushed from/ falling out of a train
• Falling while on Metrorail property

It is important to note that it will have to be proven that the circumstances leading to your injury were as a result of negligence on Metrorail’s part – and that these circumstances were avoidable.